Standard Procedures · Hardware & Maintenance
Printer Care & Maintenance
Know what to check, who can do it and when to ask for service.
The essentials
Use the maintenance instructions for the actual printer and its components. Keep a record of checks, faults and replaced parts. Stop using damaged equipment and leave work outside your training to the appropriate technician.
Who it is for
Printer operators and the people responsible for their equipment.
Build a more dependable operation
Operation stages, separate from training course levels.
Stage 1→2
Maintenance record
List the machines and their manufacturer-specified checks.
Open guideStage 2→3
Preventive care
Assign checks, record findings and follow up outstanding work.
Open guideStage 3→4
Internal support
Define the checks your trained team can do and when to escalate.
Open guideStage 4→5
Fleet records
Give every machine an ID and keep service and return-to-use records.
Open guideSTANDARD PRINT CO. Products That Help
Get help investigating a fault.
Prepaid servicing and a Repair Credit for each machine.
List the machines and their manufacturer-specified checks.
Background reading
The theory behind these procedures, in STANDARD Knowledge.